The goods were dispatched 9 days ago (25/11/2009) and the first we knew about them was a Yellow Attempted Delivery Advice Card delivered in a DHL logo envelope on 30/11/2009 by our regular postman (2nd class stamp). It looked like a package that might have come from Ebay so I opened it up trying to ascertain sender's address so I could return it but there is nothing there except a used t shirt. Post with the right address but delivered to your house by mistake This happens when the postie makes a mistake. We have to say that Amazon’s use of the post office has caused pretty much all of the delivery problems we’ve encountered. I tried to track my order (1Z40XA080312347066) but it says it cannot be tracked at this time. Phone calls to 1-800-PICK UPS with email documentation to customer.service@ups.com begins the claims process. Waiting for a delivery from @UPS_UK @UPS . I thought I had changed the shipping address..but it seems I had only changed the billing address. Include an address … Relevance. UPS delivered the package to the wrong address. Some addresses are difficult to find, with badly numbered houses or entrances that are concealed or impossible to reach. A new scam involving a mobile phone delivery has seen unsuspecting victims lose hundreds of pounds out of pocket, say reports. The recipient refuses to return the package to UPS. 1 Answer. Website tells me it is on time and will be delivered by 1pm today. So I call usps and they tell me that the tracking number for the package was marked with another address not mine but same city and zip. There is a new, clever scam targeting Amazon customers and people all … Any advice? I tried to ask for a refund from amazon but they say it is not possible. UPS delivered a package to our house, addressed to a former tenant. If your answer is recently, please read on. The ruse begins with a … Then at 10.52 status update from UPS my parcel had been returned to sender. Around holidays. Get on the chat with Amazon rep. A complaint about the wrong delivery address, according to the picture is not your residence, request a full refund. Has anyone had this happen before? If the address is incorrect or outdated the parcel will typically be returned to us by the carrier or the unintended recipient. If the UPS driver completed the delivery, then the package’s tracking status will show that it was delivered. I don’t know if Logistics has similar technology, but UPS has GPS tracking for each delivery. The medium … Nobody rang the building buzzer, flat door or my phone. T J. Its not one of my neighbour's names either. Generally, we have found that the USPS service is far inferior to that of UPS when it comes to delivery errors and issues. So the seller sent the package to the wrong address and now I'm out of money and the package. UPS delivered my packages to the wrong house. When was the last time you had an item delivered to your doorstep by Amazon? Incorrect address. What a joke of a delivery company.Parcel supposed to be delivered Monday still hasn't arrived.Made the excuse that the address was wrong or incomplete but complete rubbish..be very careful not to use these wasters for anything..gangsters. One of my customers did not receive her package because it was delivered to the wrong address. I placed an order on 10 Dec 2020, and opted for UPS 2-3 day service ($20.00) over USPS 3-5 day service ($10.00) because USP is advertised as being faster. This means you either signed a signature release for your address allowing drivers to leave packages unattended, or the driver found a safe place to leave it. UPS delivered to a wrong address December 1, 2011 3:20 AM Subscribe I ordered stuff worth $200 from Macys on Thanksgiving and on 29th Nov. UPS claims that they delivered the boxes in front of my door at 9.30pm. Thankfully I don't live too far from where I live now so I drove there yesterday but the package wasn't there afterall. What happens when UPS delivers a package to the wrong address? DHL = Drop it - Hide it - Loose it We have just had a delivery today from this shower. Delivery change options for receivers, before a delivery attempt. I looked at UPS.com, but it says you need … We noticed it was never delivered so my mother had checked and UPS had delivered it 6 days ago, but they delivered to an address two cities away! to all 3 over a 2 week period. Answer Save. Favorite Answer. And, of course, every now and then we get the delivery address wrong, which means that couriers could be trying to deliver to addresses that don’t exist. But the delivery man had made a mistake. Well when tracking this package via UPS the original delivery date was set at 15 Dec 2020. Delivery rights If you’ve had a damaged delivery or it didn’t arrive at all, your rights are protected by the Consumer Rights Act and the Consumer Contracts Regulations. Our guides can help you make a … I order from this company in California at least once per week. In order to be considered lost, a package must be undelivered 24 hours after the expected delivery date and time. She proved it by sending a picture of the package on someone’s front porch and its not her porch. A couple of days later, someone from that wrong address brought the package over. Go through the regular claims process, or contact the shipper and let them know UPS lost it. If a customer claims they didn’t receive a package, UPS can check to see if it was delivered to the wrong address. The best method I employ in case if the wrong delivery address. To edit details you will need your P2G reference and email address used to place the order. Last week, UPS dropped off a package on the porch of Jay Friedman's home in Plano, Texas. Soon enough, the tracking link that was saying that the parcel was supposed to be delivered today was changed to “sorry we missed you, pick up from the nearest depot”. I have now had 17 seperate phonecalls (12 of which I made!) If you booked a collection, you may also amend the collection date after editing your parcel's details. My mother paid through PayPal and for some reason PayPal changed the address or made a mistake. Please double-check the address carefully when placing your order. My neighbors found them on their doorstep and delivered them to the correct address that was plainly visible on the address label. Get right away online with your credit card and dispute the charges for not receiving the item. I haven't received anything and ups says that the package was delivered on 21 December. I was waiting a package from amazon.com that was supposed to be delivered with ups nl. I ordered a backpack with 1 day shipping (really urgent) and put in the correct address since i use amazon and it saves my address all the times so it cant be wrong, and i checked the status today it says that the backpack has been delivered at noon, and signed by a person who totally not me, the person who signed for the package is NGUYEN, while my family has NO ONE with that name or last … We purchase all of our shipping through Amazon so there is no way we could have mixed it up. In a pandemic. Expect to receive a confirmation of your complaint within 10 to 15 days. However the name on the electonic signature isnt the persons living there, so all that i can imagine is that its been sent to the wrong address. I live in South Carolina. Anyway, my sister and I went to check out the address and it turned out to … On 16 Dec at 9.25am message from UPS customs broker in UK requesting copy of missing commercial invoice. If the package cannot be found, the shipper can file a claim up to the declared value of the package contents. I’ve reached out to the local PO and the customer has too, we’re both awaiting responses. It might be neighborly to take it yourself, but with delivery tracking, it’s best not to get in the middle. If you need help email Anna Tims at your.problems@observer.co.uk or write to Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU. I had recently ordered something from aeropostale.com. “ The moment I was my parcel was delivered by ups I was like “oh no”. When UPS cannot prove they delivered it to your address, you have a case against UPS. Hi, I’m a new seller. Response from UPS UK Customs Export Broker at 15.36 ‘thanks that is exactly what I needed’. Is it acceptable to take the package to the post office, or will we have to call UPS to correct this? the way ups sent my swu package to the wrong post office and its been stuck in maryland for like a week now @UPS whats yalls issue i cant even get in contact this is so tiring. My mother had ordered almost $200 worth of coffee for the keurig. Ok first we need to clear up something, was it delivered to a wrong address or was it delivered to a neighbor via an indirect delivery? UPS cared so much about the delivery that not only could they not be bothered to check the address, but they left a perishable food item on your porch. Today I received a package with my address quoted, but wrong name and slightly different post code. S tracking status will show that it was already delivered but I never anything. Neighbour 's names either to find, with badly numbered houses or entrances are! 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