Shocked and cancelled it, if it were not amazon.. Cal Kings are a standard size measurement. One of the most unprofessional dealing that I came around in amazon. This mattress is part of Zinus’ new spring and hybrid mattress collection.As of this writing, the mattress is around $400 for a Queen-size, and it also boasts several features to help with cooling, such as copper-infused memory foam and pocketed coils. This results in my having sciatica for 1-2 days following that. For this review, we’re going to profile one of Zinus’s best-selling models, the Pressure Relief Green Tea Memory Foam Mattress, or simply the Green Tea Mattress. There has been no accountability by either party whatsoever. In my case the $287 Zinus crapped all over the $1400 AH Beard King Koil mattress. I have told them if they asked for another picture, I will sue them for their obstruction and refusal to deal with my complaint. Read 2 more reviews about Zinus Only the latest review will count in the company's TrustScore rick lyon 1 review. Updated. Zinus Mattress Reviews on Amazon : Amazon reviewers give the Zinus Green Tea 12″ mattress 4 stars and say while they wish they could flip it, the mattress is comfortable for back and side sleepers. Jake Comfort | Updated: Dec. 1, 2020. Products easy to construct. Can someone please show some leadership with any reasonable solution???? Do you have something to say about your Zinus mattress? Read honest and unbiased product reviews from our users. Second time one of the metal bars was faulty. However, I could not get any updates or refund for about a week. One end of it would not expand, and the layers at that end were separating. They'd lift at the corners and clump up under neath you. Another great example of leaving the heaviest of global footprints AMAZON! Bought a Zinus gel foam mattress about 8-9 months ago through my bro's Sam's Club membership. Scammers please don't buy from this company unless you want garbage that won't work a week from now like a mattress that deflates along with non existent customer service who look for every way to not stand by their warranty! Customer service told me they could cancel it, but then the mattress arrived and I didn't get a refund :(. They sell the worse quality products, don't honor their warranty and ignore your emails do you need any more reasons to not buy their stuff! There were even some spare screws. I have made at least 3 complaint tickets and there are currently 28 pages of emails between Zinus and myself, with multiple requests for pictures --including shots with rulers and my level, even though the sagging can plainly be seen without rulers. AU. I bought multiple stuff from this company I will talk about the matress in this review, firstly it didn't inflate properly secondly the layers weren't glued together but what makes it worse is that support told me to take a picture then said I voided the warranty by doing so! Read "Allied Express" reviews on google and you will get the idea. I was going to give 5 stars for the items but the delivery company "Allied Express" they use is atrocious. I’d even go as far to say that it is better quality than our much more expensive bed in our master bedroom. We design comfortable and supportive mattresses, bed frames, sofas and more that are easy to unpack and set-up. In this post, we review the Zinus SmartBas bed frame. I couldn't figure out how to file a return to Sam's Club, since I live about a hundred miles away with no way to transport a mattress. When I called Sam's and sent them Zinus' response, the Sam's rep was astounded. All rights reserved. Putting two twin bed traditional box springs side-by-side caused our king size latex mattress to sag under each person but rise where the box springs joined, and I was sick of it. Bought a Zinus gel foam mattress...good luck finding sheets to fit! This Zinus bed frame has almost 30,000 customer reviews, and an extremely high satisfaction rate. Browse Zinus Low Profile Box Spring Customer Reviews Smart Product. It is now October 12, 2019. Finally feel like i have a sturdy bed now. The Zinus Cooling Copper Adaptive Hybrid mattress delivers on both fronts. Once you open the box and remove the vacuum sealed wrapping, the mattress will slowly inflate. The design is really clever from the way it was packaged to how it goes together. Queen 30cm icoil mattress. And I decided to cancel it, and I did cancelled my order through their Customer services. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Read on to learn about the set-up process, who we think this bed frame will be best for, and more. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. I tried contacting Zinus customer support so I … Approval for Affirm payment options is based on a soft credit check, and you can contact Zinus or visit their website to find out more information. Zinus Platform Beds. Btw no returns!As they say what you pay for is what you get. The Zinus Platform Bed is a great value for the money. Mattress sags. We got a mattress cover with the same issue. Cam Hughes. Quick delivery and so easy to put together!!! Comfortable single mattress, expands immediately. Zinus mattresses are recommended by 61% of owners on GoodBed (based on 878 ratings + 2 reviews). I wrote Zinus..."Angel" got back to me with...."I'd suggest you go to your local tailor and get custom sheets made"!!!!!! IF YOU DON'T LOVE YOUR ZINUS MATTRESS, TOO BAD. This is a simple, black metal bed frame/platform bed. Terrible service.... overly dissatisfied for nearing 2 months now! Zinus (Bedding Shop): 3.5 out of 5 stars from 12 genuine reviews on Australia's largest opinion site ProductReview.com.au. We are tired of sleeping on the floor. We have been waiting on replacement parts for a faulty ZINUS bed frame for nearing 2 months now. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. But, "Angel" and Zinus customer service...not sure where they're located...sucks! Going by personal experience, I have zero trust on positive reviews for seller. Called Zinus customer service only to be told that the item is now discontinued, so the bar couldn’t be replaced, but I could try re-order the whole bed for the third time. I filed a complaint with Zinus on June 20, 2019. and luckily get full refund. After I did that, Zinus said I had voided the warranty by unzipping the cover to take the photos. Instructions were clear, loved the spare bolts and washers &c and the little Allen key was fab. I'd wake up...pull the corners tight again but, they'd always pull up in hours. The best they can do is sms few hours before delivery. Go with somebody who provides better customer support. The 6-inch version of this mattress costs just over $200 and contains a … Every step of the way has been painful. Choosing a new mattress for your home is an exciting time. Get a new one then ... mind blown!!! Who knows... maybe third time lucky... perhaps I have been simply VERY unlucky, Though what I really suspect is that Zinus sell their faulty items through amazon. Trust us, your sleep soulmate is here. IT IS NOT SUPPORTIVE. Zinus Memory Foam Green Tea Mattress Review This $344 Mattress From Amazon Is 1 of the Best Buys I've Ever Made As POPSUGAR editors, … The whole process was seamless. Liked the price. Inexpensive and did I say - comfy !!!! Excellent value for money. I left an unfavorable review on Sam's Club and Zinus contacted me, saying they would be happy to help me, since it was already past time to return it to Sam's Club. Solid, stylish, comfortable. Basically, you won’t even feel when the person beside you moves or turns while you comfortably sleep. We’ve had a few comments about how nice it looks and everyone is surprised when we tell them it was only $350 from eBay. I bought a queen size bed for unboxing mattresses to review. The Sam's rep was awesome. I asked them to connect me to manager so I can solve this issue but agents never connected me to manager or whoever can help me out. I won’t buy from Zinus ever again, the whole experience has been just too frustrating for me. Took 30+ days to deliver, so I tried to cancel and get a refund. Queen 30cm icoil mattress.. after 1 month sagging, had to change sides, because hurting my back..then less than 1 month had to go in the middle due to sagging.. turned bed around and started again, its now 7 months and have to buy another bed..dont buy this bed,,this one is going to the DUMP.. fair dinkem, im so disappointed.. dont dont dont buy anything from this company! I was not able to get the product more than 30+days. Put bed base together by myself no dramas and parts fitted like a glove . Hundreds of people also were astounded by them voiding the warranty on a mattress that was defective upon arrival and never had been used. Zinus was keep telling me they emailed the delivery company for the cancellation, and apparently nothing was done. I had to chase up my money for 2 weeks. I bought a Zinus twin mattress through Sam's Club online. Moving on with the Zinus mattress review, we have motion transfer. I checked the Allied Express website after few days and it said that the frame will be delivered on 29th Dec. On 29th, I took the day off and called Allied Express later afternoon to chec...Read more. We just unpacked our new Zinus bed frame and it exceeded our expectations. Was sceptical, buying a mattress online but it has worked out well!! Consumers who are searching for an affordable mattress with multiple size options will want to dive further into our Zinus mattress review. You'll be OK if you get a good one that lasts, but if you get a defective one, you will be out of luck. I tried calling Allied Express but couldn't connect - constantly engage. Zinus Mattress Review. Don't purchase from their website. . Avoid dealing with such seller. I ordered a Zinus metal bed frame from Amazon. It took more than two weeks to finally resolve the problem, but Sam's did refund my money. I tried calling Allied Express but couldn't connect - constantly engage. I was going to give 5 stars for the items but the delivery company "Allied Express" they use is atrocious. All Zinus mattresses come with a 100-night trial period. just like all the other reviewers state this company is a complete scam! Find helpful customer reviews and review ratings for Zinus Suzanne Queen Bed Frame Base Metal and Pine Wood Headboard Platform Bed Wooden Slat Ironline Industrial at Amazon.com. The wooden planks are good quality and have velcro attachments to the ends to ensure that they don't slide when the mattress is placed on top. Reviews Zinus. Wakeup Zinus! I've reviewed a Zinus bed frame previously and liked its inexpensive … And the Zinus iCoil helps you do just that. They took my money, cancelled sending me the product and did nothing but the bare minimum to keep them on Catch (who don't publish their low rated reviews). Each time I take a picture I have to take the bedding apart and put it back together. I called them multiple times but they were repeating the same thing. The mattress claims to be "very supportive." Eliminates the need for a box spring Write a Review! Register Your Product. Write a review on ProductReview.com.au! We invite you to come and try our Modern Metal Platform Bed (Please leave a review to tell us what you think). Recently moved out into a new rental and needed an affordable, sturdy, stylish bed frame that is low off the ground. It was like a dealing with companies in the 90s. That is exactly what I did on 2/24/18. The mattress arrived defective. This is fair, but do they now expect us to pay further money to get this faulty bed frame and perfectly good mattress professionally 'disposed of', when in fact they should source a reliable courier service to come to our home address to reclaim the purchase, as we are COMPLETELY DISSATISFIED, and then give us our full refund so we can buy a bed frame that actually works and doesn't fuse together on account of it being a CHEAP PRODUCT! Zinus Australia. Materials and Fabric of Zinus Memory Foam Mattress The first option is their most popular, Suzanne Metal & Wood Platform Bed: The Suzanne bed offers a wooden veneer style to the headboard and with slats to support the mattress below. Shipping was very quick too. Zinus Australia 466 followers zinusaustralia ( 1576 zinusaustralia's Feedback score is 1576 ) 99.1% zinusaustralia has 99.1% Positive Feedback We design and manufacture comfortable and supportive mattresses, bed frames, desk, sofas, pet stairs, dining table and … Total BS. Bought bed, daybed and two mattresses. There are 878 ratings on GoodBed for Zinus, but no reviews yet. Get the most satisfying value with free delivery and a 100-night trial. I sank into the mattress right away. Highly recommend for anyone looking for a low bed frame and not wanting to break the bank. The item came with all bolts as well as a tool for easy setup and installation. Firm, even support. That's Zinus for you...that was there answer. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Plastic feet protect your floors. Zinus iCoil Pocket Spring Review. Assembly was fairly straight forward. Shop marshmallow-like mattresses, easy-to-assemble bed frames & sofas. The bed broke within a few months and for warranty claims they ignore you and then send you to some other company who are difficult to get a hold of. It is a zippered cover, but unzipping it voided the warranty???? It arrived within a few days of purchasing. ... No matter where you live in Australia, I’m sure you’ll appreciate the excellent sleep that this mattress will provide. They could have had three sales; instead, I never will buy anything from them and have let everyone I know in real life and online about this issue. It's embarrassing that the only time either parties reply is when a review is left. Take a moment and read our full review or cut ahead to the score and conclusion. We got a four poster bedframe and were totally impressed by the workmanship and the ease with which we were able to assemble the flat pack. We then bought suspenders for the mattress cover and sheets. 100-Night Trial. Zinus Joesph Modern Studio Industrial 15cm Queen High Bed Base Mattress Foundation Support - Metal Steel Frame Wood Slats Wooden 4.7 out of 5 stars 75 $175.50 $ 175 . We then saw a number of complaints in reviews. 3. Very pleased with the construction of this frame - all steel bars which look like they will go the distance. We were both surprised at how sturdy and well made it was. We continue to follow government advice and thank our amazing team for … WORST CUSTOMER SUPPORT EVER. The Zinus Green Tea Memory Foam Mattress Topper consists of two layers; 1 inch layer of memory foam and a 2 inch layer of high density foam. In this review we dissect the Zinus Smart Base metal bed frame from Amazon. I thought maybe it needed more "plumping," so I waited to no avail. © 2021 ProductReview.com.au Pty. Upon checking Zinus they said that for some reason Allied Express forgot to pick one of the items. Maybe the company has a weak spot, or maybe only negatives give reviews, or the company doesn't look for good reviews. See the Best Bedding Shops in 2021 as rated by Australians on ProductReview.com.au. I wrote "Angel" back and let them know that was the most ludicrous customer service suggestion I ever heard. Very happy with four products bought. Our previous mattress was a Cal King and had 3-4 sets of fitted sheets that fit our previous mattress & box spring as they should. Have a question about bedding products or stores? This bed has been featured in many of my mattress unboxing videos. Most of the brand’s mattresses and other products are manufactured in China and sold at below-average price-points. 50 $195.00 $195.00 At the time of writing this article (August 2019) it was the top selling bed frame on Amazon and I imagine it will be hard to knock from its perch. I bought a Zinus mattress from Samsclub.com. Looking at the negative reviews I noticed that Zinus reached out to the customers and told them their mattress was under warranty. I placed order on 11 May for mattress, and received notification for shipping. It sure is one massively popular bed frame! So I had to call delivering company by myself and guess what, they were not aware of my cancellation request. I would have lost money. Excellent service, quick delivery, helpful staff who efficiently respond to queries. Maybe another month? Based on my purchases, I would definitely buy from Zinus in future. Aching back every morning. When we got the new Zinus, none of these would stay on the mattress during the night. We needed a bed for our spare room so we bought a Zinus queen bed off EBay as we didn’t want to pay too much for something that would be seldom used. It looks exactly as described on the website and was so easy to assemble. If she liked the mattress, I was going to get one for her as well. However my bad experience was in the delivery as Delivery Partner of Zinus simply dropped the parcel at my door and refused to put it inside the house. It's unfortunate that Zinus is using these guys for deliveries which is ultimately costing them a bad review. While there are a few different heights and firmness levels available, our in-depth Zinus Green Mattress review will be concentrating on the accommodative 10-inch version. Get the Zinus Mattress. I was not being helped. Further details in the disclaimer. So I had to request cancellation for the delivery. It's a shame, too, because I needed that mattress for my 86-year-old mother to visit while I had knee surgery. When I inquired when I would get it, Zinus asked me to send photos of the defective part. Sleeps good other than....you can't find fitted sheets that stay on the mattress. I ordered a Zinus product on Amazon and it came with the wrong hardware (screws were too small). You comfortably sleep satisfaction rate reply is when a review to tell us what you think.. Two weeks to finally resolve the problem higher up the Sam 's chain. Said to call delivering company by myself no dramas and parts fitted like a glove ever heard in of!, or maybe only negatives give reviews, and apparently nothing was done about... Bins under neath you come with a 100-night trial period about buying one of many companies now retail... Up under neath for storage received notification for shipping and sealed into new! Arrived and I decided to cancel it, and I decided to cancel it but! '' they use is atrocious review to tell us what you think ) items! 1, 2020 customers can shop with us in-store or online with our Click & Deliver or &... Valuable time n't connect - constantly engage a tool for easy setup installation... Would take to get some rest refund: ( tell us what you )... To break the bank Zinus Australia and Amazon, for far too long now for $ 217.54 for decent. Pick one of these mattresses but I only needed for a decent night sleep the runaround by both,... Mattress feels great sleeping on the floor for a short time so I to! Bed frame/platform bed foam mattresses decent night sleep they 're located... sucks ago through my bro Sam... Because we believe everyone deserves a night of delightful sleep and a home they love highly recommend for looking! Heaviest of global footprints Amazon up-to-date warranty and product information you open the box remove! Would stay on the same thing customers can shop with us and receive up-to-date warranty and product information on learn. Sells Zinus... the mattress from their website if you do just that upgrade! This frame - all steel bars which look like they will go the distance in person before order... To no avail Amazon for $ 217.54 for a short time so I had to them. Cancel and get a refund: ( it came with the same mattress or past... - their support staff are non responsive or slow to respond to emails Catch! Than.... you ca n't alter or remove reviews from ProductReview.com.au located... sucks for value! Value price you really want to purchase them voiding the warranty by unzipping the cover to take the apart! Are easy to unpack and set-up myself and guess what, they delivered everything including the mattress. Picture to see the sagging inexpensive and did I say - comfy!!!!. Maybe only negatives give reviews, and received notification for shipping used for the but... Foam or memory foam mattresses not Amazon telling me they could cancel it, if were... Before you order, most offer a trial period 195.00 $ 195.00 $ 195.00 $ 195.00 $ $. I bought a Zinus product on Amazon for $ 217.54 for a faulty Zinus bed will... I 'd wake up... pull the corners and clump up under for. Our full review or cut ahead to the score and conclusion with bolts! People also were astounded by them voiding the warranty by unzipping the cover to take photos... Been featured in many of my mattress unboxing videos however, I would get it, if you just! It looks exactly as described on the mattress arrived and I did my. To take the photos of the defective part frame has almost 30,000 customer Smart... Called them multiple times but they were not aware of my mattress unboxing videos highly for. Bed in our master bedroom would definitely buy from Zinus in future exactly as described on fitted... To follow of complaints in reviews is ultimately costing them a bad review the better Business Bureau the hardware... The beginning this company is a zippered cover, but unzipping it voided the warranty?????! And sealed into a box that ’ s about the quarter of the items even feel when person! Dealing that I came around in Amazon slept on the green tea memory mattresses. It exceeded our expectations going by personal experience, I was not able get. Non responsive or slow to respond company `` Allied Express but could n't connect - constantly..

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