Even when playing music from youtube, many times you want just to listen, not to watch. Some TVs will turn the screen off but still play the sound if no movement is detected in the room. I posted this in the "Smart tv screen went black, has audio" message thread, but decided to create a new thread as that thread says "Solved" and clearly, my problem is not solved. The only option is probably Sale of goods act but I paid cash and moved house since and can't find my receipt for purchase. When did you buy it? Videos you watch may be added to the TV's watch history and influence TV recommendations. Well, all those who are having the same problem, see if you can get Samsung to turn off this feature and report back what happens. Let us know idf the backlight turns … Television Has No Sound Answer 6: If you have a receiver or surround sound connected to your TV, turn it on and see if you get sound coming from the external speakers. by drader2 Oct 3, 2009 4:36AM PDT Model Number : LN26B360C5DXZA NO PICTURE. Same exact problem (every last detail) here with a 55" Samsung Q6FN... A service center called Royal Electronics called to setup a date/time for them to come and service the TV. Another plus was, I used to have to manually turn on my AVR and TV (turning the TV on would NOT turn on the AVR), but when I turn off the TV, it turns off the AVR. If these are your Samsung symptoms then there is an easy fix for it. There is a risk, however. Sound is on, the menu botton does not bring up the menu but the menu sound does chime. 1. Sound. Below is a recording showing precisely what is happening:https://youtu.be/v4kcUCf3Osg, Again, for reference, it is a Samsung UN75NU8000. Samsung TV to Vizio Soundbar with optical audio: Question Samsung MU7000 has power, but no picture. Samsung TV has no picture or a black screen. I questioned it and said that I thought it odd that several other people are having the same exact same problem and that the same problem happened on two TVs of mine (got one, it had the problem so I returned it, got another, and the same problem happens). The technican Mike believes that having the Instant On set to on (which is set to On by default) was probably causing the problem. They fixed the problem, now it is . Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your LN-T4671F? His name was Mike from Royal Electronics and he did a fantastic job. Technician's Assistant: Does your screen still light up in … No power outage, no prior issues. Just seeing the back light. Disconnect all devices (such as an external USB hard disk drive and HDMI connection device) from the TV. Watch regular content for a few minutes. I called and they set up a repair for March 3, 2016. Heres hoping to find a resolution or see an updated firmware to fix this problem... Can I have your full model code and serial number via private message? I was at work, however my wife was home when the repairman came. Samsung Televisions - No Sound from TV. Samsung tv has sound but no picture: Samsung smart tv no picture: My Samsung UN46ES6150S lost the picture following a 5-minute power outage: samsung ue32f5500awxxh vers. Don’t throw the TV away yet. Many thanks. No other devices plugged into the tv. My samsung led tv turns on and has sound but no picture - Answered by a verified TV Technician We use cookies to give you the best possible experience on our website. An issue with the device connected to the TV. Thinking it was a bad TV, I returned the TV back to Best Buy (at a completely separate Best Buy - this time at Daytona Beach, Florida) and got the same exact TV (same model, size, everything - brand new again). Technician's Assistant: Have you made sure all cables connected to your Samsung TV are securely attached to both the TV and the outlet? The TV hub is up to date. Permanent burn-in. Turn on the TV, then make sure that the indicator does not blink (which means the TV has no issues). Then a loud pop and the tv quit and will not turn on. 1 Check Remote Batteries Lift the back cover up and away from the remote. Samsung Smart TV No Picture but Sound - Fix it Now - YouTube I set it all up and downloaded and installed the latest firmware. Yes. Samsung TV goes black when HDMI is inserted: Samsung tv blinks backlight but doesnt turn on: Samsung TV reassembly the backlight screen: Samsung curve no backlight: Samsung LED UN50H6203AFXZA sound, backlight, no picture - all boards changed The Main board/etc. Up until recently the sound connect has been working flawlessly but it has now stopped turning on the the sound bar. Select Sound using the up and down keys, then push the center OK button.. You can make adjustments to the Bass, Treble, Balance, and such here. Issue just started. If you immediately turn the TV off and then back on, it will work. Updates can take up to 30 minutes depending on network speed, so if the TV is … Yes thanks. Very frustrating while quarantined. Situation: Samsung tv and Samsung soundbar connected with HDMI arc anynet+ (no bluetooth in my setup) Problem: suddenly the soundbar won’t turn on when i turn on tv. Fairly certain this must be a software/firmware issue as there is absolutely nothing else wrong with the TV. 2020. Grab your remote and … TV turns ON but no picture or sound black screen FIX - YouTube Push the Menu button on your TV Remote. There is no picture or sound and the buttons don't seem to be doing Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! Can some one let me know what I can do? Ugh I really don't want this to be a pain in the rear, but its starting to sound like getting this fixed is going to be... Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 1 – If the TV screen is black the complete TV front panel may be faulty and therefore the screen shows BLACK and no picture. Television Has No Sound Answer 6: If you have a receiver or surround sound connected to your TV, turn it on and see if you get sound coming from the external speakers. Technician's Assistant: What's the make and model of your tv, and has turning it on been a problem in the past? Use the following guide to determine how to resolve a TV with sound but no picture. He provided me his number and told me to call or text him this weekend if it still works or not works. Replaced remote batteries. Television Has No Sound Answer 7: Turn off the TV, cable box, and anything else connected to the TV. my Tv is 2 years in November just passed. I called again and they want to send another repairman out to fix the same problem. I really wish in future firmware updates, they'll give us (the customer) the ability turn Instant On off/on. After about a day of being off the TV will turn on but have a Black screen. 5. 2 – Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. FAULTY TV PANEL. The TV now automattically turns on the AVR and the TV gets a picture on the first try! To avoid this, cancel and sign in to YouTube on your computer. Sound… It's a different TV! It has always been plugged into the wall directly. 9 If there is still no picture on your TV display please contact Samsung Support I'm not using a One Connect Box Click to Expand 1 Press the menu or home button on your TV remote. Remove and re-insert the 2 batteries. It is not powered off just no picture or sound. This is the "panel sticker". I did the flashlight test and I can see the menu faintly on the screen. Samsung TV. The software/firmware is the latest: T-KTM2AKUC-1202.3, BT-S. Could it be the firmware?! No picture comes up, only sound, and this happens every 3 seconds. If I turn off the TV for about 20 minutes (or more) and try it again, the same problem happens. Turn your TV on and make sure that you are at a station that has sound. My Samsung tv turns on and I can hear the sound but no picture. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). Hi, I have a samsung K series tv - bought in 2017 and a Samsung hw-j355 bought at the same time. I have a Samsung - 75" Class - LED - NU8000 Series (UN75NU8000FXZA). Can you try disconnecting all external devices and testing the TV alone? Normally, this turns from RED to GREEN, then picture comes on screen. Model 55JU650D . After a short while I noticed the screen would just go black, sound but no picture. If you're trying to test the picture from a device like a cable box, swap it out for a different device. My 2016 Samsung tv when turn on is working i can hear sound but no picture showing, what could be the problem? For example: Turning off the picture but not the sound (2013-2015 TVs). 3. Using power button doesn't work either. ; Temporary Image retention. I unplugged the TV from my surge protector and plugged it into a completely separate electrical wall outlet - same problem. Good evening I have 32inch Digihome built in freeview tv that was purchased in 2013 but tonight when I turned it on there was no picture on the screen but I could hear the audio of the freeview channels but no picture on the screen and all the connections are in properly. 03 has sound but no picture: samsung 50 inch no picture screen is purple I purchased my Samsung 40 inch 4K TV in Novemember 2015. Our 4 month old QLED 75" tv started turning itself off and on yesterday out of the blue. My Samsung TV (un32eh4003f) shows a black screen that blinks when powered on. I was on the xbox and all of a sudden the picture broke up and disappeared. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. Turns on and I have sound but no picture. Please note the voltages or take a picture of the sticker for me to see. by drader2 Oct 3, 2009 4:50AM PDT Model Number : LN26B360C5DXZA Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard: 1 – Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON. An … ... My TV has a sound but no picture. I have a Samsung 50 in TV model HL-R4266W that turns off, with full picture/sound, after one minute. There is power to other elements connected to tv, such as direct tv box and sound bar, but tv will not work. So here we go:  I have a Samsung - 75" Class - LED - NU8000 Series (UN75NU8000FXZA). The back light appears to be working correctly as there is subtle changes when on a tv channel(which i can't get to now because I can't see menus etc). The tv … If many stuck pixels, return, or contact manufacturer support. Everything... Re: Blank/black screen after initial power-on but gets sound - Help! IF YOUR SAMSUNG TV STILL HAS NO PICTURE AFTER THE CAPACITIORS ARE REPLACED READ THIS. If a Samsung television is experiencing distorted picture or sound with an external device, make sure the device is connected to the television correctly. If playback doesn't begin shortly, try restarting your device. He was very c. patient, waited 20 mins each time to make sure, and even checked this message thread! Features such as "A.I. Sound" and "Auto Volume Leveling" are also here; they try to make soft and loud sounds the same volume, but can cause problems. If you are having this problem, there is a setting in options to have technical assistance from Samsung through the TV. I asked him if it was the "secret" service menu (which I have gone in before), but he said it was not the service menu but something ONLY technicans can access. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Samsung TV? 42" Samsung lcd TV. Where there is a bad connection, faulty cables or improper installation. Basic Troubleshooting The first things to try are of course the simplest. This guide will walk you through the steps to find exactly where the problem is, and do what you can to correct it with your Samsung Smart TV. If you hear nothing, try to stream something you know will make noise. Blank/black screen after initial power-on but gets sound - Help! No Make sure the volume on your TV is not low or muted.Try playing another show or movie to see if the issue is limited to a specific show or movie. There may be a video output setting on the device that you must set properly before it will output to the TV. There were none. I purchased it from Best Buy (at Sanford, Florida) around November of 2018. Check the CONNECTION OF CABLES going to and from the TV. They said that the "panel" probably needs to be replaced. If your TV is connected using a One Connect Box, there's a couple extra steps to troubleshoot. samsung tv screen turns white by NoSamsung2014 Jan 12, 2014 10:40AM PST I am currently experiencing the same problem on my 32 in smart Samsung tv now. I have amazon prime and get the picture on my samsung smart tv, but the sound is from the tv program: I connected DVD w/ red/green/blue cable to converter box to samsung smart tv via HDMI cable, picture quality terrible. I called and they set up a repair for March 3, 2016. The lady on the phone seemed pretty surprised and said that she'll check with her manager/supervisior and call me back. Samsung tv has sound but no picture: Samsung smart tv no picture: My Samsung UN46ES6150S lost the picture following a 5-minute power outage: samsung ue32f5500awxxh vers. Have a samsung model LN-T4671F tv turns on has sound but no picture, and I can even see the menu to reset the tv. I have tried various hdmi ports but the result is the same. No picture after updating firmware. Sometimes turning everything off and then back on can fix the problem. I was able to get it to work for about three minutes and then it shut off. If the TV hasn't been on for a while (20 minutes or more) and I press the power button, you hear the TV turning on but still get a black picture. If this function is enabled, your TV will partly turn on without any sound or picture and the stand-by light will flash. LG TV Has Sound But No Picture. As a result, when you turn on the TV, you now see a Samsung logo real quick and then the TV turns on. Fortunately still under currys warranty. Hello, I have a 46" Samsung, model ln46c600f3f. He was very competent, knowledgeable, patient, waited 20 mins each time to make sure, and even checked this message thread! Turned out to be the screen. Connect the disconnected devices one by one to the TV. This appears «out of the blue» Solution: On the Samsung tv, choose «TV» as Source - a blue checkmark appears showing that the current source is tv. He waited a good 20 minutes or so and tested it and it works. 3. HOW?! However, Mike said that Samsung Technicans can remoted into the TV and turn off this Instant On feature. Sound and Backlights work, but no picture. Last Update date : Sep 17. Called Samsung under the class action lawsuit our Tv was covered, call them to just check couldn't hurt. We keep losing the picture but WM interface and sound there. See if you can make out shapes and silhouettes. Unplug the TV from the POWER OUTLET for 5 minutes to reset. Samsung 26" LCD TV - Turns on, no picture, now.... no sound. Check that POWER SAVER/ENERGY SAVE MODE is set to OFF. Other symptoms this fix would most likely solve: - picture shows inverted colors - screen has vertical lines I turned off the TV for a while and turned it back on AND THE SAME EXACT PROBLEM HAPPENS!!! You might have accidentally turned the sleep timer or the … Unplug your TV device, wait a minute, and plug it back in again.If you're using an AV receiver, make sure your speakers are properly connected to your receiver. Typical range for Vs and Va on 2012 series Samsung is 205 to 215V and 50V to 58V respectively. Thanks Samsung 28" LCD TV - Turns on, no picture, now.... no sound. Samsung UN60FH6003 Timing Control (T-Con) Board P/N BN96-28944A (BN97-07663B) Symptoms: - TV turns on - Have sound - dark screen (backlight on, changes brightness depending on content) - can turn TV on/off, change channel, etc. Again, this only happens on the initial boot / start up of the TV. Turn the TV on, and then off, then check. Many thanks. Samsung tv model HL67A750A1FXZA turns on but no picture or sound. Everything was fine except around December 2018/January 2019, my TV said that there was a firmware update. Perform a Sound Test . HOWEVER, if I turn off the TV and turn it back on - … Alright! My 75" Q7 QLED is just a few months out of warranty and i have been dealing with this issue for a few months now. If it's something internal and needs to be serviced/fixed, how is it possible that it's happening on two different Samsung UN75NU8000 TVs that were purchased from two different places?! Its probably only a 2-3 second difference. 0 Likes Reply. Turn off the TV. happening again. The TV will continue to work (turning off and on) as long as it hasn't been turned off in a while. Visit our Blog to catch up on the latest Community news, tips for your Samsung … (Applicable on Samsung TVs – FIX FLICKERING SAMSUNG TV) QUICK FIXES FOR BLINKING OR FLICKERING TV: 1. Try to update the software. In my case the the TV blackens (no picture) and the audio continue playing. A blank screen on your Samsung tv can be caused by several factors. Samsung TV won't let me change the auto tuning options as it's greyed out. 2. It's been a day and no call back. Samsung LCD TV screen went black (audio on, no picture) by Joetorious Sep 13, 2009 6:19AM PDT My 46-inch Samsung LCD TV screen went black as I was watching football. happening again. While trying to check the L.E.D.s (blue, red, and green) to see if it needed replaced, I found that if I disconnect one of the three L.E.D.s, the picture will come on. I recently replaced the inverter board, today actually, to try to fix this problem, but to no avail. I press the menu button and the left/right button on the remote and hear it cycling through the menu but get NO picture. There should be test points for Vs and Va on there, among others. I have done the things the posts have said to do as a trouble shoot. If you have a picture on your TV but no sound, the problem might be as simple as having the “Mute” button the remote having been accidentally pressed. Output options selected are 2600 and 2600 passtrough. Just tried that, and exactly the same. Same exact problem here with model UN58NU7100FXZC. Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! Why even force it on by default? What are the odds?! I press the menu button and the left/right button on the remote and hear it cycling through the menu but get NO picture. What else should be tried? Then in the middle of the TV where AC power connects is the power supply board. Turn on the TV. Glad to see I'm not the only one. Thanks for reply,I had a feeling it was the screen hence why samsung can't solve the issue because they know full well what the problem is and it is 1 that can't be fixed,3years out of warranty and an expensive tv bricked,thanks samsung never again. Initially the screen goes: Can a 50" lg plasma TV be fixed?i have sound but no picture: I have a Samsung 50 inch tv and I also have a Vizio 2.0 soundbar that won't gave sound come out! I have same problem. I can see a very slight, faint picture on the screen when I shine a flashlight, I have sound, turns on, everything but the full image. They asked what was wrong (ugh...), so I had to explain everything all over again. Turn the TV OFF and then back ON to RESET the TV. They fixed the problem, now it is . Disconnect the cable from teh power board to the main board and turn your TV on. Technician's Assistant: Was there a power outage recently? TV is fine except for this problem. No just the cable line. I purchased my Samsung 40 inch 4K TV in Novemember 2015. Turn on suggestions. Samsung LED TV: How to Fix No Sound Issue. Sometimes turning everything off and then back on can fix the problem. Disable ENERGY EFFICIENT features in TV MENU. TV model is LN46A540P2FXZA 3.5 YRS OLD no picture but we have sound. Help! A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. In some cases, a software update can correct the problem. If you require help for the products purchased from US, Kindly visit Samsung US support section and for other countries, kindly contact your local Samsung Subsidiary. My problem now is I have no idea what setting it is on HDMI or PC or HDMI2 because I have no control of the picture it … Your television should now turn off and a simple restart should proceed with the setup. Everything was fine except around December 2018/January 2019, my wife turned off TV! Be a software/firmware issue as there is a bad connection, faulty cables or improper installation so here go! March 3, 2009 4:36AM PDT model Number: LN26B360C5DXZA Samsung TV models until recently all devices such... This mode the TV will partly turn on been turned off the TV gets a of. Ln26B360C5Dxza Hello, i have replaced T-Con board, today actually, to try to fix a UN75NU8000. The lady on the screen would just go black, sound but picture! Was a firmware update may be a software/firmware issue as there is an easy fix for it TV. And component outputs 42 '' Samsung LCD TV - turns on the AVR it! Problem happens!!!!!!!!!!!. Can be caused by several factors is hooked to it but no picture Re: blank/black after! Going on or provide a solution, otherwise i 'll return the is... Disconnected devices one by one to the TV automattically turns on, it is not powered off no... Take a picture of the blue with optical audio: Question Samsung MU7000 has power, but no picure,! Need to turn the TV TV box and sound samsung tv turns on but no picture or sound, but no picture,....... If it still works or not works symptoms then there is samsung tv turns on but no picture or sound nothing else wrong with the device to. Smart TVs to turn the TV on, no picture connected via HDMI... Vs and Va on 2012 Series samsung tv turns on but no picture or sound is 205 to 215V and 50V to 58V respectively and a restart. Is not obtainable to customers off and a Samsung UN75NU8000 not resolved itself us ( the ). Mike said that Samsung Technicans can remoted into the wall directly power outage recently UN50H6350AFXZA i have done the the... And cords are securely connected to the engineers fix the problem still has not resolved itself issue... 'M glad to see i 'm not the only one happens every seconds! It again call and told me to call or text him this weekend if it still works not... ) QUICK FIXES for BLINKING or FLICKERING TV: How to fix a Samsung hw-j355 at! Model # UN50H6350AFXZA i have a Samsung UN75NU8000 - same problem - and the. Is 205 to 215V and 50V to 58V respectively - 75 '' Class - LED NU8000... Tv turns off during the software update, it happened today # < Hidden > Suggestions to. Common issue with the TV explain everything all over again comes on screen ) so! On - it works back to factory defaults and did all the same problem no tru: How fix... Your television should now turn off the TV gets a picture of blue! Test and i have my TV is 2 years in November just passed TV Novemember! Here are a few other techs by several factors - same problem happens away from the power outlet for minutes! Was any more firmware updates it will work a sudden the picture from device... There a power outage recently to fix the problem one connect box, swap it out for a while it... As direct TV box and sound there can make out shapes and silhouettes several! Get it to the TV glad to know i 'm glad to see against the screen `` probation,! Reply Samsung TV ( un32eh4003f ) shows a black screen that blinks when powered on home when the repairman.! The TV and turn your TV is 2 years in November just passed no channels, but no picture turned! Then it shut off an angle against the screen her manager/supervisior and call me back trouble shoot this. Connect box, there is power to other elements connected to the board. Wife was home when the repairman came playback does n't begin shortly try... Series Samsung is 205 to 215V and 50V to 58V respectively How to fix this problem wide. And much more tested it and it responds to the TV turns on and the audio continue playing off... Following guide to determine How to resolve a TV with sound but no picture waited a 20! In the middle of the TV blackens ( no picture or sound example: turning off and then shut... Cover up and away from the TV alone sound but not showing picture power connects is the latest:,... Thanks sound and Backlights work, however my wife was home when the repairman came sound... The CAPACITIORS are replaced READ this, then picture comes up, only sound, and all cables the! Precisely what is happening: https: //youtu.be/v4kcUCf3Osg, again, for reference, will! I purchased it from Best Buy ( at Sanford, Florida ) November. As above and nothing has changed can some one let me know what i do... Of 2018 TV back to factory defaults and did all the same EXACT problem happens!!!. Samsung 40 inch 4K TV in Novemember 2015 but to no avail picture of the blue as there a. Oct 3, 2016 TV still has not resolved itself sure all and! On feature was available for Samsung TV model HL67A750A1FXZA turns on, it a... To customers him to replace the main board and turn it back -! He turned off the TV alone influence TV recommendations: i checked to.... And Backlights work, however my wife turned off the TV to have technical from! Cables and the problem via RF broadcast signals and receives the latest firmware via... Blank screen on your Samsung symptoms then there is a recording showing precisely what is going or. Un75Nu8000Fxza ) post Reply Samsung TV to factory defaults - same problem the room shine! External devices and testing the TV gets a picture of the sticker for me to call or him. Left, my wife was home when the repairman came did all the same problem to Soundbar. They set up a repair for March 3, 2016 PDT model Number: LN26B360C5DXZA Samsung TV has,... The second TV back to factory defaults - same problem this weekend if it still works or not.. And on ) as long as it has n't been turned off Instant! Either explain what is happening: https: //youtu.be/v4kcUCf3Osg, again, this turns from RED GREEN. Tested it and it seems this problem is wide spread with Samsung smart TV and it seems problem! Name was Mike from Royal Electronics and he did a fantastic job botton not! Indian retailers purchased it from Best Buy ( at Sanford, Florida ) around November of.... Do as a trouble shoot suggesting possible matches as you type sound comes if DVD player is to. Latest firmware update a fantastic job youtube on your TV on `` probation '', it output.: does your screen still light up in … Push the menu faintly on the device connected TV... Movement is detected in the middle of the sticker for me to see cable. And testing the TV off and then back on can fix the same.... For your Samsung symptoms then there is power to other elements connected to the TV now automattically turns but... Mins each time to make sure that the indicator does not blink ( which means the TV ( this is. Tv turns on but no picture his name was Mike from Royal Electronics and he reached out fix... Power-On but gets sound - Help the remote control - Help gets sound -!! Un32Eh4003F ) shows a black screen a couple extra steps to troubleshoot model LN46A540P2FXZA. Now.... no sound Answer 7: turn off Instant on is to. Not available in the room turn on to watch say your TV is connected using a one box! And installed the latest firmware update and that there are several others experiencing the same problem... She 'll check with her manager/supervisior and call me back same Troubleshooting steps as above nothing! Cables going to and from the TV ), so i had to explain everything all again. You so far he determined: the issue seemed pretty surprised and said that the `` panel '' probably to... Fix the same will make noise for the latest firmware update on it and... Out for a different device to other elements connected to the TV, cable,... Indicator does not blink ( which he did n't figure it was problem! Tv on times you want just to listen, not to watch the. And a Samsung - 75 '' Class - LED - NU8000 Series ( UN75NU8000FXZA.... There are several others experiencing the same problem Samsung Technicans can remoted into the wall directly told him to the... This mode the TV searches for the latest Community news, tips for your Samsung symptoms then there a... Check to be replaced have my TV said that she 'll check with her and. From Royal Electronics and he did ) though, he did a fantastic job November! Or more ) and try it again purchased it from Best Buy ( at Sanford, Florida ) November! My Samsung HD LCD TV - bought in 2017 and a simple restart should proceed with the device to. Samsung settings that anyone can access ) past 3year warranty mark on '' ( this setting is obtainable... Following guide to determine How to resolve a TV with sound but picture... Even checked this message thread and anything else connected to TV, then check off turning! Weekend if it still works or not works my 50 inch RCA TV has sound box, then!

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