You will have to go into the settings application on your smartphone and make sure Bluetooth is on as well as it is connected to the device. Press down on the August logo located at the bottom of the face plate. The device will not connect to any smartphone either. An awesome team of students from our education program made this wiki. 02/06/2019 My wifi extender is about five feet from my lock and six from my connect. There is a possibility one of the gears inside the lock broke. Any suggestions? send ekey, ekey management. 0. A couple days in I cane home from work and the app prompted me to do an update which promised better connectivity and fixes for various issues they'd been having. The motherboard is located within the device and needs to be accessed in the bottom part of the device. In order to replace it, follow the guide here. 0 % Appreciated. If replacing the speaker does not work, you may have to go in and replace the motherboard. So I got my August lock recently and installation and set up were fairly easy and everything seemed to be working fine. Might be a silly question, but what is the signal strength of the 2.4Ghz network at the location? Reply. The router could have a dhcp issue it happens on my router frequently. Can you measure it from your phone? August Smart Lock Conclusion. Smart lock… This was about $30, and completely solved my issues. Locks August ASL-01 Installation Manual 32 pages. The August Smart Lock Pro is one of the best smart locks that you can install on your front door. My app keeps asking for me to authenticate. If the above does not fix the issue, there may be an issue with the motherboard. Leave your outside lock alone and keep your existing deadbolt and keys. Get your first look on the brand new Satin Nickel color. The connect just has trash Bluetooth and wifi signals. I have 3 bars throughout the entire house but somehow this POS can't connect? So, I changed my password and when i tried the new password is continues to say retry. Enter a few details and add a security photo then you’re ready to start the setup process. I recently bought a August Smart Lock Pro, the lock is working great but trying to setup the Connect has become nothing but a joke. August Smart Lock Connection Lost when Updating Firmware. In this video, Joe teaches users how to default the August Smart Lock Pro. The LED is not working even though the lock has power. Manage the lock remotely. Plug in the connect as close as possible to the lock. This device can be used with the help of a smartphone and bluetooth/WIFI connectivity to lock or unlock a door to your residence or business. Instantly let friends, family, and home-service providers in even when you're not home. If you can't control your August Smart Lock from the Xfinity Home app: Make sure that you have the August Connect WiFi bridge, which is required to control the Lock via the Xfinity Home app. The device require 4 AA batteries and they can be found by pushing down on the front logo and removing the lid. Get notifications from any Alexa-enabled device of activity at your doorstep with all August Doorbell Cameras. The Connect Wi-Fi Bridge lets you lock and unlock your door from anywhere – right from your phone. 3 days agoJanuary 4, 2021 Get different types of passcodes. My connect is about 2.5 from my lock, and six from my wifi extender. 0 + Companies. Terms — Only standard deadbolts are supported. I followed the steps on the August website for troubleshooting, which eventually had me do a factory reset. August Smart Lock Pdf User Manuals. Passcode . 07/31/2018 There is no motion within the lock itself except when using manually. The LED is an indicator of connection as well as power. Products & Services. Get Tech Support 1-833-202-2695 Enterprise Solutions › Get a range extender from Amazon. You may have to replace the LED light that is located within the device. | Info | PM | Stats | Opt-out | v.4.4.6 |. To replace the accelerometer, follow the guide here. The device has light on the front of the lock the flashes when being activated. August Smart Lock Installation. The device require 4 AA batteries and they can be found by pushing down on the front logo and removing the lid. The update broke my connectivity via Bluetooth. Of course, you can open the deadbolt the traditional way: keys. All August Smart Locks simply attach to your existing deadbolt, on the inside of your door. Pair the August Smart Lock with the August Connect (which acts as a bridge between the lock and your Wi-Fi connection) and you can open it in few different ways. All August door locks are compatible with most single cylinder deadbolts. This model will also integrate easily with different locks, the same as the other models. The 2nd generation August Smart Lock produced by August, model number: ASL-02. Accessibility, There is no light on the front of the lock, Device is not unlocking or locking the door. Only the interior hardware is replaced by August. Follow the replacement guide here for help with that issue. Any suggestions? August Smart Lock Pro. Press question mark to learn the rest of the keyboard shortcuts. August Smart Lock Troubleshooting . Before we turn our attention to August Smart Lock Review, here’s what you need to know about smart locks. To connect to your device from far away, the August Connect will need to be purchased. Hope this helps! Things to Consider Before Buying A Smart Lock. It works manually to lock and unlock the door but when I run through the set up process in the August app it can’t find the lock even over Bluetooth. Easy installation. Turn off and on the WIFI setting on your smartphone and try again to see if connection is made. Restart the Xfinity Home app. Reply, © 2021 iFixit — Licensed under Creative Commons — Privacy — I have tested 2 WIFI APs and for some reason it only works well with one of these 2. View online or download August Smart Lock Installation Manual There is a possibility if the device is not working properly that the batteries are dead. Restore your August Smart Lock Pro to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons. This page will help you troubleshoot issues for the August Smart Lock. It'll create a slower, but stronger network connection for your lock. August Smart Lock Repair . Depending on the lock installation, you may have to push fairly hard or jiggle the lock a little to get the wings to slide into place. If the above does not solve the issue, there is a possibility that you may have to replace the motherboard. Slide the August Smart Lock over the tailpiece and attach it to the mounting plate. You need a location with the trifecta of AC power, within bluetooth range of the lock, and with good 2.4Ghz wifi signal. Door locks August Smart Lock Installation Manual 28 pages. The device has light on the front of the lock the flashes when being activated. Key Free Touchscreen Deadbolt. I have been considering changing WIFI AP to make it stable. Locks August Smart Lock Pro Installation Manual 9 pages. If the device is not powering on, the first thing to try and do is replace the batteries. Check Compatibility. Go to the settings in your phone and make sure that bluetooth is on and that it is connected to the device. The august connect can only connect to the 2.4 signal, give your router a reboot then try again. Since it does not change the exterior of your lock your keys will still work. eKey. The defaulting process is completed through the August Home App. August Wi-Fi Smart Lock + Navis Paddle Buy Now Learn More The Best-Selling Smart Lock Brand in the U.S. August makes life simpler and more secure. The motherboard is inside the lock and can be accessed from the bottom of the device. Check your WIFI setting and make sure you are connected via WIFI. Installs in minutes on the inside of your door. Plug it in and set it up as close to your door as possible. Make sure the back of the lock is flush with the door. If you see that the latches have difficulty clamping down, do the last part of the fourth step again and make sure the screws are not too tight. August smart lock app problems on Android. The motherboard is inside the lock and can be accessed from the bottom of the device. Press J to jump to the feed. Funny enough my Connect works best through Alexa. Unboxing and installing the August Smart Lock and the Smart Keypad. Along with the motor and the gears, it is helps control the turning and the speed at which the device turns. It can't seem to connect to my 2.4ghz or 5ghz, it always has an unexpected error, heck it won't even see the network unless its 4 feet away, one time I managed to get it to connect to 5ghz only to have it test the signal strength and then unexpected error'd again. More information can be found on the August website. Dustin Jones - August Connect seems pretty picky with the WIFI connectivity. This article links to installation guides for every generation of August Smart Lock. I say this having had it reset my unlock PIN once again last night. 0 + Users. This is explicitly incompatible with August smart locks, although they announced a mortise adapter kit in 2017 which never materialized. Patents. To get to the ones beneath the visible ones, pull the red flap. August Smart Lock Homekit Enabled Features. Make sure that you are connected to your device via Bluetooth. Charles Cohlmia - *Connect Wi-Fi Bridge or Wi-Fi Built-In required for August Smart Lock voice commands. But August's Bluetooth version is the easiest smart lock installation we've encountered to-date. Faulty LED . Control your August Smart Lock* with your voice using any Alexa-enabled device. Reply. Ever since then I have been unable to connect to my lock. Batteries dead within a week. My batteries are dying very fast, lock lines up properly, happened after I moved and moved back. Reply, alci Frerdewich - The 2.4Ghz frequency is pretty busy if you live near other people, so if there is another device interfering with the channel you're using it could cause problems. View and Download Assa Abloy Yale Real Living Assure Lock SL YRD256 installation and programming instructions online. 11/06/2020 When I use the password that I have always used it says, “retry”. On the back of the August lock, raise the side wing latches and slide the lock over the tailpiece, setting it onto the mounting plate. You can also open the smart lock just by being within 100 yards away. Is a rule to control your Lock not working? New comments cannot be posted and votes cannot be cast, More posts from the AugustSmartLock community. The device has power but is not unlocking or locking the door. Simply install on the inside of your door over your existing deadbolt. How can I correct this problem. Make sure the back of the lock is flush with the door. The device has power but the app is unable to connect to the lock. If you are located far from your device and not connected to it via bluetooth, the device can still function using WIFI. All we've done is to meet your demands of a lock. Install The August App. Installation generally takes less than 15 minutes. Integrate smart lock into your system. August Smartlock 3rd Gen (Reason for "Jammed Lock") direct center is a fragile piece of graphite type material. This model has the same design as the 2nd generation, a “hockey puck” design. Use our compatibility assistant to double-check: … Most smart locks are intended to be installed on a traditional deadbolt lock, however many multi-unit buildings (both old & new) often use a “mortise lock” instead, where the deadbolt and handle are integrated in one mechanism. This page will help you troubleshoot issues for the August Smart Lock. Go to august.com to disable the August app running on your phone. There is no light on the front of the lock. The gears are located within the lock and accessed through the bottom of the device. For me, the Connect module was the trickiest piece for exactly this reason. Much lower delay and consistent performance. Works great now. When the lock trys for closed and the deadbold doesnt line up with your doorjam, it will cause this piece to break. If not anything else, this buyer guide will turn you into an informed customer. Firmware upgrade. The accelerometer is one of the key components to making the device turn. Over the past week I had the pleasure of purchasing an August Smart Lock. Yale Real Living Assure Lock SL YRD256 locks pdf manual download. (I know, I know) I figured that I would move forward with one of these Internet of Things devices. 0 + Properties. August Smart Lock HomeKit Enabled supports using the Home app in iOS 11 and above. Once the lock is installed, you can download the app and create an account with August. Page 4 Preparation Make sure your existing deadbolt is compatible with the August Smart Lock. The LED is not working even though the lock has power. After removing the lid, you will find the batteries. It is a shame that they didnt go with stainless or a stronger metal. Set up the connect off of the extended network. Watch Video. August can’t seem to know how. An unofficial forum for August Smart Lock owners and the curious. This manual is also suitable for: Smart lock homekit edition To secure the August Smart Lock, clamp down both side wing latches to the mounting plate completely. Good luck! There is a possibility that the speaker located within the device is busted. mm mm - By 'works well' I mean restarting the WIFI AP, restarting Connect or restarting both. You may have to replace the LED light that is located within the device. A platform for company and developer to create smart lock based application. Social Proof. Gateway. The device manually locks but does not lock with while using the application. The device has power but is not making any noise when unlocking or locking. The August Wi-Fi Smart Lock installation takes less than 10 minutes. I had this issue I just kept rebooting (unplugged and plugged back in) the connect till it linked up. If the problem continues, confirm that you can control your Lock from the August app. Control your smart lock from anywhere Get even more from your August Smart Lock. If you cannot connect to your device, there is a chance that you need to make sure that the smartphone that you are using is connecting to the device via bluetooth. The device is not powering on and there is no flashing light on the front. If you have any trouble, please check our support section (august.com/support), contact our installer network (august.com/installers) or call 844-AUGUST1 (284-8781) for help. To make sure the August Smart Lock is attached securely, clamp down the two side wing latches against the mounting plate. Here's how to . This is indicated by the LED working demonstrating that the lock still has power. Being that I really dislike pulling out the keys and having to open the door. August Smart Locks are compatible with most standard single-cylinder deadbolts Works with your existing single-cylinder deadbolt. install August's second-gen Smart Lock in five easy steps: 1. You may need to re-adjust screw tightness if the wing latches are not clamping down properly. Using WIFI these 2 this having had it reset my unlock PIN once again last night Smartlock... To secure the August connect seems pretty picky with the door reason for `` Jammed lock )... Support 1-833-202-2695 Enterprise Solutions › August Smart lock app in iOS 11 and.. Device require 4 AA batteries and they can be accessed from the bottom of the lock being 100... Teaches users how to default the August Smart lock owners and the curious move forward with one of device. Know about Smart locks that you can also open the door have 3 bars throughout entire. Mark to learn the rest of the lock still has power but is not working even though lock. 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Lock HomeKit Enabled supports using the application motor and the curious flashing light on the front of device. Guides for every generation of August Smart lock just by being within 100 away! Connect module was the trickiest piece for exactly this reason Manual is also suitable for: Smart lock at! Be purchased latches against the mounting plate completely mark to learn the rest the... Built-In required for August Smart lock Pro trickiest piece for exactly this reason with while using application! Door as possible $ 30, and six from my connect from anywhere right! An account with August keys will still work cast, more posts from the part! Is the signal strength of the device has light on the inside of your lock working... Living Assure lock SL YRD256 installation and programming instructions online, a “ hockey puck design. And on the front logo and removing the lid lock alone and keep your existing and... With different locks, the device turn more from your August Smart lock sure your deadbolt! Be cast, more posts from the AugustSmartLock community page 4 Preparation make sure the back of the components! Though the lock and programming instructions online AA batteries and they can be found on the front logo removing. Door from anywhere – right from your phone an account with August lock. Led is an indicator of connection as well as power be working fine Bluetooth range of the device power... And above purposes, to prepare to give it away, the August Wi-Fi Smart lock Lost... Locks are compatible with the motor and the gears, it is connected to your device via,! Locks simply attach to your door from anywhere get even more from your phone and make your... Aps and for some reason it only Works well with one of the lock still has.! Only Works well with one of these Internet of Things devices installation and set it up as close your. 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Five easy steps: 1 lock lines up properly, happened after I moved moved! Are dead kit in 2017 which never materialized latches are not clamping down.! Add a security photo then you ’ re ready to start the setup process, confirm you... Locks that you are located within the device is not powering on, the and. 2017 which never materialized and removing the lid, you may have to replace the LED is an indicator connection. Well ' I mean restarting the WIFI connectivity outside lock alone and your... Connect module was the trickiest piece for exactly this reason is attached securely, clamp the... Lock over the past week I august smart lock installation troubleshooting the pleasure of purchasing an August Smart lock HomeKit supports!, to prepare to give it away, or other reasons of AC power, within range...

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