For issues with the SPOT application: The Government may monitor, record, and audit your usage, including usage of personal devices and email systems for official duties or to conduct HHS business. The CMS Online Manual System is used by CMS program components, partners, contractors, and State Survey Agencies to administer CMS programs. A link will open a separate window with the new information. In 2003, we transformed the CMS Program Manuals into a web user-friendly presentation and renamed it the CMS Online Manual … Help Desk phone number: 1 (866) 484-8049 Learn More MARx Help Desk: Please contact CMS IT Service desk to report and MARx application issues. All users of Privileged User accounts for Department information technology resources must read these standards and sign the accompanying acknowledgement form in addition to the HHS RoB before accessing Department data/information, systems, and/or networks in a privileged role. Medicare providers and suppliers submit enrollment applications to enroll in Medicare and become eligible for reimbursement of Medicare services provided. It offers day-to-day operating instructions, policies, and procedures based on statutes and regulations, guidelines, models, and directives. CMS BRES is a business rule management system that enables organizational policies – and the operational decisions associated with those policies – to be defined, deployed, monitored, and maintained separately from application code. In addition to the Privacy Act, the Centers for Medicare & Medicaid Services (CMS) is required to follow the Department of Health and Human Services (DHHS) Privacy Act Regulations at 45 Code of Federal Regulations (C.F.R.) NAVIGATION . Please see the links below to the QIC Appeals Portal website and User Guide, which will provide detailed instructions on how to register with the QIC Appeals Portal and submit case files to MAXIMUS Federal. CMS Enterprise Portal is the common user presentation layer providing a secure, browser- based, centralized point of entry for users to access the underlying data. HARP is a secure identity management portal provided by the Centers for Medicare and Medicaid Services (CMS). Please do not enter any PII. MDR Help Desk Team provides phone and email support for technical and program related questions. 2020/5 October COBR-Q4-2020-v6.2 The Electronic Retroactive Processing Transmission (eRPT) is a web-based application designed to facilitate and manage the electronic submissions, workflow processing, and storage of documentation associated with retroactive enrollment change requests from Medicare Advantage Organizations (MAOs), Medicare Advantage Prescription Drug Plans (MA-PDs), Cost Plans, Program of All Inclusive Care for the Elderly (PACE), Medicare-Medicaid Plans (MMPs), and Prescription Drug Plans (PDPs). 8:30am-7:30pm Eastern Standard Time, Monday- Friday Advanced Provider Screening (APS) Help Desk For issues with the APS application: Contact the CITIC Help Desk at: (410) 786-2580 Email: fcsospothelp@fcso.com Users must adhere to CMS Information Security Policies, Standards, and Procedures. This portal allows access to applications such as Submissions, Web Interface, Feedback Dashboard and Reports and, if applicable, electing CAHPS. Phone:(410) 786-2580 or 1 (800) 562-1963. Action Step 1 Navigate to https://portal.cms.gov. Violate, direct, or encourage others to violate HHS policies or procedures; Circumvent security safeguards, including violating security policies or procedures or reconfiguring systems, except as authorized; Use another person’s account, identity, password/passcode/PIN, or PIV card or share my password/passcode/PIN; Remove data or equipment from the agency premises without proper authorization; Use HHS information, systems, and hardware to send or post threatening, harassing, intimidating, or abusive material about others in public or private messages or forums; Exceed authorized access to sensitive information; Share or disclose sensitive information except as authorized and with formal agreements that ensure third-parties will adequately protect it; Transport, transmit, e-mail, remotely access, or download sensitive information unless such action is explicitly permitted by the manager or owner of such information and appropriate safeguards are in place per HHS policies concerning sensitive information; Use sensitive information for anything other than the purpose for which it has been authorized; Access information for unauthorized purposes; Use sensitive HHS data for private gain or to misrepresent myself or HHS or for any other unauthorized purpose; Store sensitive information in public folders or other insecure physical or electronic storage locations; Knowingly or willingly conceal, remove, mutilate, obliterate, falsify, or destroy information; Copy or distribute intellectual property including music, software, documentation, and other copyrighted materials without written permission or license from the copyright owner; Modify or install software without prior proper approval per OpDiv procedures; Conduct official government business or transmit/store sensitive HHS information using non-authorized equipment or services; or. Many menu options can be accessed from within another option without going back to the menu. The Affordable Care Act regulation requires applicable manufacturers and applicable group purchasing organizations (GPOs) to annually report payments and other transfers of value made to physicians and teaching hospitals, as well as certain information regarding the ownership or investment interests held by physicians or their immediate family members. 7500 Security Boulevard, Baltimore, MD 21244. Contract Management System (CMS) users can now access self-paced training modules that pertain to Contract Management. Email: MACPro_HelpDesk@cms.hhs.gov For issues with the MCU application, please contact the Marketplace Service Desk (MSD): 1 (855) CMS-1515 or 1 (855) 267-1515, For technical assistance, please contact DDRHelpDesk@dcca.com Phone: 1-833-879-6075. These HHS RoB apply to local, network, and remote use[5] of HHS information (in both electronic and physical forms) and information systems by any individual. Creating a HARP account provides you with a user ID and password that can be used to sign in to many CMS applications, including HQR and EQRS. Contact the DEX Help Desk at DEXSupport@cms.hhs.gov. MyCGS is available to suppliers of durable medical equipment, prosthetics, orthotics, and supplies. By signing the form users reaffirm their knowledge of, and agreement to adhere to, the HHS RoB. Hours of Business: Business Rules Enterprise Services. Medicaid and CHIP Program System (MACPro) is a web-based system for the submission, review, and management support of Medicaid and CHIP initiatives, including Medicaid State Plans and Quality Measures Reporting. Please email your questions and comments to the DESY support mailbox, desy_support@cms.hhs.gov. Select the "+" sign next to Associated Combinations (Section 2 on below example). myCGS is a FREE, web-based, secure provider self-service application developed specifically to serve the needs of health care providers and their staff throughout our Jurisdiction 15. IDHD Help Desk Team provides phone and email support for technical and program related questions. Criminal charges that may result in imprisonment. DDR Help Desk For technical assistance, please contact DDRHelpDesk@dcca.com 1-833-879-6075. Durable Medical Equipment, Prosthetics, Orthotics & Supplies (DMEPOS) Bidding System - The DMEPOS Bidding System is for suppliers submitting a bid for selected products in a particular Competitive Bidding Area (CBA). Phone: (703) 951-6810. Users of HHS information and systems must acknowledge the following statements: Use of HHS information and systems must comply with Department and OpDiv policies, standards, and applicable laws, Use for other than official assigned duties is subject to the HHS Policy for Personal Use of IT Resources, (as amended);[6], Unauthorized access to information or information systems is prohibited; and, Users must prevent unauthorized disclosure or modification of sensitive information.[7]. For Password Resets Only, please contact the Marketplace Service Desk (MSD) at CMS_FEPS@cms.hhs.gov or 855-267-1515. Contact Helpdesk at An individual is entitled access to his or her records and to request correction of these records as applicable. The HHS RoB may be presented to the user in hardcopy or electronically. 8:30 A.M. to 6:00 P.M. Eastern Standard Time. Chatbot uses machine learning to answer your question. Help Desk name: External User Services (EUS) CMS XLC Introduction UM Version .01 1 QualityNet Portal 2.0 1. The intended users of this system are CMS Central Office Users, Regional office Users, Social Security Administrative Users, Railroad Board Users, and only authorized contractors that have a Data use agreement with CMS. Medicare Managed Care Manual Chapter 5 - Quality Improvement Program. Select Enterprise Searchin the top-right corner of the page. This warning banner provides privacy and security notices consistent with applicable federal laws, directives, and other federal guidance for accessing this Government system, which includes (1) this computer network, (2) all computers connected to this network, and (3) all devices and storage media attached to this network or to a computer on this network. The Marketplace Change Utility (MCU) portlet allows it's users to search, view, and download information about Healthcare.gov consumers, insurance applications, and insurance policies, plans, and issuers. Email: mapdhelp@cms.hhs.gov Understand and consent to having no expectation of privacy while accessing HHS computers, networks, or e-mail; Collect information from members of the public only as required by my assigned duties and permitted by the Privacy Act of 1974, the Paperwork Reduction Act, and other relevant laws; Release information to members of the public including individuals or the media only as allowed by the scope of my duties and the law; Refrain from accessing information about individuals unless specifically authorized and required as part of my assigned duties; Use PII and PHI only for the purposes for which it was collected and consistent with conditions set forth by stated privacy notices such as those provided to individuals at the point of data collection and published System of Records Notices; and. It includes the specific steps to submit Medicare Part A and Part B (DME) appeals, and Part C and Part D case files. InsureKidsNow.govInformation for children up to the age of 19 in need of health care coverage. The Data Extract System (DESY) is a user-friendly system that allows authorized users to enter requests for data from various CMS data repositories. ASETT is a Web-based application that allows individuals and organizations to file electronic HIPAA/ACA complaints for alleged violations of the HIPAA/ACA Transaction and Code Sets (TCS) and Unique Identifiers (UIs), and operating rules regulations and other regulations that the client determines. Once the review is completed, providers/suppliers will be notified through a Review Results Letter containing claim(s) and the specific review findings associated with … Point of Contact: Karah Jarvis/Kylee Haddock For issues with the ASP/CLFS application: Contact the FFSDCS Help Desk at: 1 (844) 876-0765 The ESD is a web based application that provides users the ability to search for people or applications, review evidence documentation in order to adjudicate inconsistencies and search for and create exemptions. This section outlines the steps to perform an ‘Enterprise Search’ within the EIDM system. All new users of HHS information resources must read the HHS RoB and sign the accompanying acknowledgement form before accessing Department data or other information, systems, and/or networks. Email: ECRSHELP@ehmedicare.com. Comprehensive Primary Care Plus (CPC+) Help Desk Information Contact the CPC+ Help Desk at CPCPlus@Telligen.org. HealthCare.govInformation for people who need health insurance and want to apply for or enroll in the Marketplace. EUA_EFI User Guide v2.3 August 24, 2018 Page | 1 . The Unified Case Management (UCM) system supports cooperation, communication and management between regional Program Integrity Contractors to ensure a standardized national approach to the prevention and detection of fraud, waste and abuse in Medicare and Medicaid program spending. 11/09/2017 3 HMS Provider Portal User Guide for Part B Providers The HMS Provider Portal is a web based application created by HMS Federal (HMS), the Centers for Medicare & Medicaid Services (CMS) … Assisters must first request FFM/Training system access here, and then request the Assister role on the next page. This application allows authorized users to fill out various online forms and electronically transmit requests for changes to existing Common Working File (CWF) Medicare Secondary Payer (MSP) information, and inquiries concerning possible MSP coverage. CMS program websites for beneficiaries. Help Desk email address: EUSSupport@cgi.com. Therefore, where the HHS RoB does not provide explicit guidance, personnel must use their best judgment to apply the principles set forth in the standards for ethical conduct to guide their actions.[3]. Follow HHS security practices whether working at my primary workplace or remotely; Accept that I will be held accountable for my actions while accessing and using HHS information and information systems; Ensure that I have appropriate authorization to install and use software, including downloaded software on HHS systems and that before doing so I will ensure that all such software is properly licensed, approved, and free of malicious code; Wear an identification badge (or badges, if applicable) at all times, except when they are being used for system access in federal facilities; Lock workstations and remove Personal Identity Verification (PIV) cards from systems when leaving them unattended; Use assigned unique identification and authentication mechanisms, including PIV cards, to access HHS systems and facilities; Complete security awareness training (i.e., HHS Information Systems Security Awareness Training) before accessing any HHS system and on an annual basis thereafter and complete any specialized role-based security or privacy training, as required by HHS policies;[8]. 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